As part of our commitment to your success, Gizmox offers software consulting, customization, code review, hot fixes and architectural guidance. Our goal is your success in developing and deploying Visual WebGui rich web applications quickly and efficiently. Gizmox team offers professional assistant and consultancy for end-to-end application development, from application architecture to customization. In addition, we offer the ability to fast track issue solving. You can access the system and track our progress.
| Per Incident |
5x9 |
As soon as possible |
Email / Web only |
1 Caller |
Technical support package is NOT included |
Bug prioritization
Code review / hot fixes
On-line consulting Customizatio-n
License Preview |
Minimum 2 hours
Quotations will be pre-approved with customer |
150 per hour |
Buy Now |
| Silver Support & Service |
5x9, excluding weekends & national holidays. |
3 Business days |
Unlimited electronic |
Up to 2 callers |
Technical support package is included |
Bug prioritization
Code review / hot fixes
On-line consulting Customizatio-n
License Preview |
Bank of 8 hours
Time estimations will be pre-approved with customer
Attendance by senior developer |
1500 |
Save 25% and get guaranteed response time
Buy Now |
| Gold Support & Service |
5x9, excluding weekends & national holidays. |
2 Business days |
Unlimited electronic |
Up to 3 callers |
Technical support package is included |
Bug prioritization
Code review / hot fixes
On-line consulting Customizatio-n
License Preview |
Bank of 15 hours
Time estimations will be pre-approved with customer
Attendance by senior developer |
2075 |
Save 30% and get 48 hours response times
Buy Now |
| Platinum Support & Service |
5x9, excluding weekends & national holidays. |
1 Business day |
Unlimited electronic |
Up to 4 callers |
Technical support package is included |
Bug prioritization
Code review / hot fixes
On-line consulting customizatio-n
License Preview |
Bank of 24 hours
Time estimations will be pre-approved with customer
Attendance by senior developer |
2660 |
Save 40% and get 24 hour response times
Buy Now |
- 5x9 refers to normal business hours (9:00 – 18:00 Sun-Thu) GMT 2
- All trouble tickets are serviced and logged on Gizmox’s support system which has a “self service” web application which the customer can use to submit, track and manage their support requests.
- Calls that pertain to known product bugs will not be counted, unless upper prioritized is requested
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