Incident
Availability: 5x9
Response: As soon as possible, or as confirmed by Gizmox
Calls: Email / Web only
Callers: 1 callers
Support: Technical support package is NOT included
Service:

• Bug prioritization
• Code review / hot fixes
• On-line consulting Customization

Remarks:

• Minimum 2 hours
• Quotations will be pre-approved with customer

Prices: $150 per hour