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Knowledge Base

KB213: Error code 2869 when installing Silvelight CTP on Vista OS

Article ID : 213
Last Review : Wednesday, April 09, 2008
Revision : 1

SYMPTOMS

When you install Silverlight CTP on Vista operating system, you may receive the following "Error code 2869 " error message:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869.

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CAUSE

This problem occurs because you try to install unsafe software without an administrator privilege.

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WORKAROUND

To work around this problem, follow these steps:
  1. Open the folder where you MSI is located 
  2. Create a new "New Text Document.txt"
  3. Open the Text Document and add the following msiexec /i "[MSI Name].msi" where [MSI Name] is the installation MSI.
  4. Save your Text Document as MSI.BAT
  5. Right Click on the BAT file and Click on the Run as item menu
  6. Mark the Select user option and enter the administrator username and password.
    <sample code="goes here" />

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STATUS

Gizmox has confirmed that this is not a bug in the Gizmox products.

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MORE INFORMATION

Steps to reproduce the behavior

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REFERENCES

For more information, click the following article number to view the article in the Gizmox Knowledge Base:
KB_____**KB_TITLE_HERE**

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APPLIES TO
  1. **PRODUCT1** (build ****)
  2. **PRODUCT2** (build ****)

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