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New Post 7/3/2009 10:49 AM
  tomG
54 posts
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Blank page in IE 

Hi,

I have a VWG application that uses v6.3.7a. Some of the users are seeing a blank page in all versions(6,7,8) of IE when they try to log in. They have tried putting it in the trusted zone, disable protected mode, lower security setting etc. to no avail. I also have one user who is going through a proxy server and seeing a blank page whereas other aspx pages are displaying fine. Any ideas what might be causing this. Thanks.

Tom

 
New Post 7/3/2009 6:39 PM
  palli
6060 posts
1st Level Poster




Re: Blank page in IE 

Hi Tom,

First think that always comes to mind is caching....

Please make sure you have run through all the items in the following list:

  • 1. Shut down VS if it's running
  • 2. Delete your browser cache (IE=Delete temporary internet files FF=Clear Private Data + Cache)
  • 3. Go to 'C:\WINDOWS\Microsoft.NET\Framework\<Your relevant framework>\Temporary ASP.NET Files, delete all Visual webGui files. Please note that if you are running your app under Visual studio dev web server, this step applies to folder on your local machine. If you are running from a web server, this step applies to that server.
  • 4. Reset IIS if app will not be run within VS Dev webserver
  • 5. Open sample application
  • 6. Delete obj and bin folders (and ClientBin if SilverLight deploy)
  • 7. Delete all Gizmox references
  • 8. Reference the Gixmox DLL's, which now should be correct version
  • 9. Temporarily set "Disable Caching" in General tab of VWG integration (remember setting back if production app). This is equiv to web.config setting:
  •      <add name="VWG_DisableCachingSwitch" value="1" />
  • 10. Increase private version of project
  • 11. Clean
  • 12. Recompile
  • 13. Run in Dev Web server

You might want to start with step 2 only, on the problem clicents and see if it gets fixed.

Palli

 


Páll Björnsson - Visual WebGui support team - Email: support@visualwebgui.com
 
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