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New Post 11/24/2011 4:26 AM
Unresolved
  Visualizer
665 posts
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iPhone has to be resetted after number is dialed from a VWG application 

If you dial a number from within a VWG application on the iPhone the phone app is started and you can call immediatly what is great.

But... after you hang up you don't return to the application (i dont know if this is normal behaviour) but also the phone is stuck, you cannot do anything and have to restart your phone. 

This is a very urgent problem because it should be basic functionality for every CRM application on a phone.

Sample application is sent to support.

Tom 

 

 
New Post 11/24/2011 7:40 AM
  ori.cohen
4390 posts
1st Level Poster




Re: iPhone has to be resetted after number is dialed from a VWG application 

Hello Tom,

I cannot reproduce the problem you described.

Please try the below HTML:
<html>
<body>
<H1> <a href="tel://062108460">call</a> </h1>
</body>
</html>

Regards,

Ori Cohen
Support Manager, the Visual WebGui team

 
New Post 11/24/2011 11:00 PM
  Visualizer
665 posts
1st Level Poster




Re: iPhone has to be resetted after number is dialed from a VWG application 

 Thanks Ori i will try this.

But the default code that is generated causes this behaviour.

I send i demo application about this to support.

Tom

 
New Post 11/25/2011 11:18 AM
  palli
11838 posts
1st Level Poster




Re: iPhone has to be resetted after number is dialed from a VWG application 

Hi Tom,

We will have to wait for Ori on this one, as I don't have the equipment to test it on.

I can confirm that we received your application though.

Palli

 


Páll Björnsson - Visual WebGui support team - Email: support@visualwebgui.com
 
New Post 11/28/2011 8:22 AM
  ori.cohen
4390 posts
1st Level Poster




Re: iPhone has to be resetted after number is dialed from a VWG application 

Hello Tom,

I sent you the fixed application back via mail.

After implementing the call functionality, making a call to one or more of the items in the list, when the call is over, I get returned to the browser to see the application again.
I am not sure how multithreading is carried out in iOS, in the way that browser application's JavaScript will still run even if a different application is currently shown (a phone application for example).
If having a phone conversation blocks JavaScript from being run on the browser in the background and the conversation takes more than 20 minutes (the default session-timeout), the session will expire causing the application to lose all it's state.

Regards,

Ori Cohen
Support Manager, the Visual WebGui team

 
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